Case studies

Selected work

What was tried, what was cut, what it changed, and the part we would do differently. Client names are withheld where the work touches commercially sensitive detail.

Note: studies marked as illustrative describe the shape of a typical engagement rather than a specific signed off client project.

Wholesale

Turning a meat distributor's text and WhatsApp orders into sales orders and quotes

A meat distributor took customer orders by text, WhatsApp and several other channels. Staff checked every order against a price list before raising the sales order, the quote and the invoice. We built an agent connected to their product database that reads the messages and drafts the orders and quotes. The team stopped retyping and the business took on more orders.

Text + WhatsApp

How customers order, unchanged

Meat distribution business

Energy

Taking Gridly from launch to 400 visitors a day in five months

Gridly is an independent Australian guide to home batteries, solar, EVs and electricity plans. We built its content engine with AI under strict editorial rules. Within five months of launch it reached 400 unique visitors a day, 1.4 million impressions and almost 18,000 clicks from Google.

400/day

Unique visitors within five months of launch

Gridly (gridly.com.au)

Construction

Making years of a Sydney builder's documents askable, then automating the estimates

A Sydney construction business had thousands of job files, site notes and tenders sitting as PDFs alongside Procore, and no way to ask them anything. We made every document machine readable on their own servers and gave them a private model to query it. Then we built estimating automations on top, including estimates drafted over WhatsApp from their own cost catalogues.

1000s

Job files, site notes and tenders made searchable

Sydney construction business

Construction / Illustrative

Getting a commercial builder's tender turnaround from nine days to three

A two person estimating team was turning around one tender every nine days and declining work they wanted. We drafted first pass quantities and pricing from their own job history and left the estimator owning the number.

3 days

Tender turnaround, down from nine

Tier 3 commercial builder

Trades / Illustrative

Taking quoting off an electrical contractor's Sunday night

The owner of an eighteen person electrical business was spending twelve hours a week writing quotes after hours and losing work to faster competitors. We drafted quotes from site notes and pricing history inside the job platform they already ran.

Same day

Quote turnaround, down from four days

Commercial electrical contractor

Logistics / Illustrative

Getting a 3PL's customer orders into the WMS without anyone typing them

A 3PL with forty customers received orders as emailed PDFs, spreadsheets and portal exports and keyed all of them by hand. We automated intake per customer format and gave the operations team one queue for the exceptions.

91%

Orders created in the WMS with no manual entry

Third party logistics operator

Industrial services / Illustrative

Cutting three weeks of invoice handling down to two days

A finance team of four was processing roughly 4,000 supplier invoices a month by hand. We automated coding, matching and exception routing, and left the payment approval exactly where it was.

82%

Invoices coded without a human touch

National industrial services group

Wholesale / Illustrative

Taking order entry and invoice matching off a distributor's sales desk

A distributor's sales team spent half the day keying customer orders and matching supplier invoices to purchase orders. We automated both and left the team selling.

4 hrs

Per sales rep per day returned to selling

Building products distributor

Professional services / Illustrative

Fifteen years of project knowledge, finally askable

Every tender response started with someone asking around for precedents. We built a company brain over their project archive so that the search takes a minute instead of a day and a half.

1.5 days

Saved per tender response

Engineering consultancy, 220 staff

Manufacturing / Illustrative

Killing nine of eleven AI projects, and funding the other two properly

Eleven AI initiatives were running across four departments with no shared view. The strategy engagement consolidated them into two funded programs and a written reason for every cancellation.

11 to 2

Initiatives, after sequencing

Mid-market manufacturer

Financial services / Illustrative

Triaging inbound claims without touching the decision

Inbound claims were being sorted by hand from a shared mailbox. We automated the triage and routing, and deliberately left every assessment decision with a human.

4 hrs

Average time to first response, from 2 days

Insurance broking group

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