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Industries/Construction and industrial/Logistics

AI consulting for logistics and freight companies

Logistics runs on documents that nobody wants to touch. Orders arrive as emailed PDFs and get keyed into the WMS. Consignment notes, PODs and carrier invoices are matched by hand, and the disputes surface weeks later. Customer service spends the day answering the same question: where is my freight.

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Use cases
Ordering, Payables, Billing and receivables, Document search, Procurement
Runs on
Your servers, on premises
Connects to
CartonCloud, MYOB Advanced, NetSuite, SAP
Rules cited
06, each with its source
Decides
A person, every time

Use cases

All use cases →
01OrderingOrder entry clerkEmailed orders, Text and WhatsApp, PDF orders, Product database02PayablesAccounts payable clerkSupplier invoices, Purchase orders, Receipts, Supplier statements03Billing and receivablesBilling clerkContract rates, Delivery records, Timesheets, Remittances04Document searchRecords clerkPDFs, Scans, Email archives, Shared drives, SharePoint05ProcurementPurchasing officerSupplier quotes, Purchase orders, Tender files, Email threads

Architecture

We build beside the software you already run

We work with freight forwarders, 3PLs, transport operators and warehouse businesses to take the repeated document and query work off the operations team. Most of it sits beside the TMS and WMS you already run, reading from them and writing back, rather than replacing them.

  1. SourcesCartonCloud / MYOB Advanced / NetSuite / SAP / TransVirtual
  2. Your serversOrdering → Payables → Billing and receivables
  3. ReviewYour team
  4. OutputOrdering / Proof of delivery / Payables / Billing / Customer queries

The hours in logistics go to work that repeats

  1. 01

    Order entry

    Customer orders arriving by email, PDF and spreadsheet and being keyed into the system by hand.

  2. 02

    PODs and consignment documents

    Matching delivery paperwork to consignments, chasing missing signatures, and resolving disputes late.

  3. 03

    Carrier and supplier invoices

    Carrier invoices checked against rate cards and consignments by hand. Overcharges are found months later, or never.

  4. 04

    Customer queries

    Operations staff answering tracking, ETA and document requests that the system already knows the answer to.

Services

All seven services →
U4Agents and workflow automationAgents that read, check and post work inside your systems of record, with a person where an error costs moneyU6LLM integration and RAGAnswers from your own documents, each with its sourceU5Data engineeringThe data layer your agents and reports read fromU2On-prem AI deploymentCustom GPU servers in your building or data centre, running open-weight models on bare metal, with every request logged in your environment

We take these jobs off your team

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Logistics runs under its own rules

  1. 01

    Chain of Responsibility

    The Heavy Vehicle National Law names ten parties who share a duty for the safety of heavy vehicle transport, including the consignor and the consignee. A business that only sends or receives goods by heavy vehicle is a party. Its executives carry a separate due diligence duty under the same law.

    National Heavy Vehicle Regulator ↗
  2. 02

    Safety duty penalties

    A Category 1 safety offence carries a maximum court penalty of $4,230,550 for a corporation, and $436,850 or five years imprisonment for an individual. Category 2 caps at $2,120,880 and Category 3 at $705,820, on the 2026/27 schedule that is indexed every 1 July.

    National Heavy Vehicle Regulator ↗
  3. 03

    Fatigue records

    Drivers of fatigue regulated heavy vehicles, over 12 tonnes GVM, record work and rest hours in a paper or electronic work diary. Each record is completed within 24 hours and reaches the record keeper within 21 days. The record keeper rather than the driver is responsible for holding it for three years.

    National Heavy Vehicle Regulator ↗
  4. 04

    Dangerous goods documents

    Edition 7.9 of the Australian Dangerous Goods Code is the current edition. A consignor who offers dangerous goods for transport must give the carrier a transport document showing the UN number, proper shipping name, class, packing group and quantity of each item. The document travels in the cab of the vehicle.

    National Transport Commission ↗
  5. 05

    Import declarations

    A consignment worth more than AUD1,000 needs an Import Declaration lodged in the Integrated Cargo System, with all duty and taxes paid before the goods are released. Air and sea cargo worth AUD1,000 or less takes a Self-Assessed Clearance Declaration instead. The importer is responsible for lodging either one.

    Australian Border Force ↗
  6. 06

    Cargo reports

    Sea cargo reports are due 48 hours before the vessel reaches its first Australian port, and air cargo reports two hours before the aircraft arrives. The cargo reporter lodges them, which may be the carrier or a freight forwarder acting as one.

    Australian Border Force ↗

Questions

Can you work with our TMS or WMS?

Usually, yes. Most systems in this sector have an API or an import path, and what we build reads from and writes back to yours. We tell you if the system itself is the constraint.

Our customers all send orders differently. Can that be handled?

That is the normal case. Order intake is designed per customer format, with confidence thresholds tuned against your own history, and anything below the threshold goes to a person.

What about carrier invoice checking?

Checking carrier invoices against rate cards and delivered consignments is one of the highest return jobs in this sector. Overcharges are common and rarely caught. It is usually in the first roadmap.

How do we start?

Book a 30 minute intro call. We talk through what you want to achieve and what success looks like. Then we scope a discovery period on your operations floor and quote it before it starts.

Where we do this work

Sydney / Melbourne / Brisbane / Perth / Gold Coast / Canberra / Newcastle / Hobart / Darwin

More in construction and industrial

Construction / Trades / Manufacturing / Wholesale

Before you call

Tell us where your hours go.

We map the work, size the hardware and price what is worth automating.

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